1. Excel-sports reserve the right to exclude or refuse any participant at any time prior to or during the camp. Any additional cost will be at the parent/guardian's expense.
2. All participants are covered by the company insurance policy. Activities undertaken at other sporting venues will also be covered by the relevant organisation. Excel Sports does not accept liability for personal injury howsoever caused, nor for loss or damage to any property belonging to or travelling with a participant. Excel Sports does not accept any responsibility for losses or additional expense incurred due to sickness, weather or any other cause.
3. Excel Sports reserve the right to cancel or change the date of the camps. In the case of cancellation of a camp, Excel Sports will refund the full amount but will not be liable for any further compensation.
4. Cancellations for all bookings must be received at least four weeks before the camp to receive a full refund; likewise, cancellations of less than four weeks will have 20% returned. Cancellations of less than four weeks will have 10% returned. All cancellations must be acknowledged in writing.
5. Participants who cannot attend the full week through injury, illness or for any other reason will not be entitled to any refund or form of compensation.
6. The participants' parent(s)/guardian(s) consent to the use of any photos taken of their child, for the promotion of Excel Sports.
7. Excel's activities programme may be subject to change for reasons of safety, unsuitable weather conditions, or situations beyond Excel's control.
8. When attending camp, it is automatically assumed that consent is given to travel to and from a specialised activity.
9. When attending camp, it is automatically assumed that consent is given for children to participate in their own film-making activities. Parents not wishing their children to participate in the filming must make this known when booking, or children themselves not wishing to participate can inform the camp manager/camp staff whilst at camp. All films are destroyed at the end of the season.
10. Medication required during a visit to excel should be handed in on arrival to the camp manager, together with details of the dosage required and the method for administration.
11. First aid will be applied by staff at Excel on site; staff will support fully trained personnel at other venues in the case of emergencies.
12. Please ensure any changes of address or contact details that occur after a booking has been made are made known on arrival at camp.
13. It is important that children are not dropped off at camp before 8am, and are collected by 6pm.
Behaviour Policy & Action Management
Excel aims to provide a safe environment for children and staff to fulfil their personal potential, and in which the dignity of all individuals is respected. Swearing, bullying, aggressive, violent & verbal abuse and damage to property is not acceptable behaviour. Children must listen and follow instruction from all Excel staff. No child must endanger the safety of another or compromise the safety of others by distracting behaviour.
Please make any potential behavioural issues known to staff when making a booking.
Minor infringements will be dealt with by staff and reported to the Camp Manager.
The Camp Manager will deal with serious infringements, and where appropriate, the parent or guardian will be asked to remove their child from camp.
All infringements are reported to the General Manager.
Excel's Anti-Bullying Policies and Bully posters are available and on display at camp.
Complaints or concerns
Should a complaint or concern arise, make this situation known to the Camp Manager.
Should a situation not be satisfactorily resolved, for further discussion please contact the General Manager on 0131 551 1442.
If a complaint has not been satisfactorily resolved by Excel Sports Academy, contact can be made with the Scottish Commission for the Regulation of Care 0845 603 0890.
Excel's Child Protection Officer
Monka Foo General Manager Excel Sports Academy Ltd 0131 551 1442
©2007 Excel Sports Academy Ltd
