Q. I think my child may have left a favourite sweatshirt at the camp, what happens to lost property?

All lost property is laid out on a table in the dining hall.  This way, caps, water bottles, jumpers etc that accumulate during the day can be accessed easily by children missing property.  On a daily basis children are reminded to check for missing belonging.  Items are easily identified if they are marked with a name, but Excel recognises this isn’t always practical.  At the end of each week, in the closing speech, the camp manager will draw parents and guardian’s attention to the pile of lost property.  Lost property will stay at camp until the end of the holidays, after which all items will go into storage for one week to give everyone an opportunity to claim things before being donated to a local charity shop.

Q. What if my child is sick and cannot attend?

Please call immediately to say your child is sick and not able to attend camp, and please don't send a sick child to camp to be looked after.  As a security measure, should a child not arrive by 9.30am the General Manager will call the parent or guardian to confirm the non-arrival of a child expected that day at camp.   Participants who cannot attend the camp through injury, illness or for any other reason will not be entitled to any refund or form of compensation. This is a standard condition consistent with similar organisations.

Q. Why are the specialised sports for a full week rather than giving parents the option to book on a daily basis?

All excel plus activities give each child the opportunity to daily build up and apply their skills each day by taking an intensive programme to deepen their commitment and produce results.  Experience has shown that consistent instruction by one of Excel’s specialist sports coaches or one of the qualified ski/climbing/dance instructors, or example, reinforces the friendly, familiar and fun environment in which the children learn.  

Q. Having had many years of tennis tuition, will the Excel Plus Tennis option develop the skills my daughters currently have?

Yes, a training programme has already been developed to meet the needs of children for the Tennis week and will suit those with minimal experience and those with significant skills.  Excel's qualified specialised tennis coaches will identify each child's strength and individually bring them on.

Q. My son is 16, as an older child to the camp, will he be bored?

Excel's sports coaches recognise that older children require a different level of engagement, and especially during their least favourite activity!  A bigger degree of responsibility and involvement within the organisation of the activity will bring about a better sense of participation.  After lunch there is a dedicated 'Games Room' for 11 - 16 year old as an option to the film room where other relax after lunch to watch a DVD.  The Games Room is enjoyed by older children who may wish to use the Play Station, Wii, X-Box, use the Guitar Hero, play Twister, sit and do puzzles, play cards or just enjoy the chat.

My children are not very sporty or particularly active; would this be the right camp for them?

Excel Sports Academy encourages children to participate in all of the sporting activities.  Whether an activity is tried for the first time, or a child has little experience, Excel's sports coaches generate great enthusiasm to ensure each session is approached in a fun and exciting way.  A range of non-sporting activities means that a balance exists to maintain all interests.